Friday gates open 16:00-23:00

Saturday 11:00-23:00

Sunday 11:00-21:00

Your lovely selves, and some cash or card. Please bring enough cash to buy food and drink whilst inside the event. We do accept card payments at the bars, but it's likely the food traders will only accept cash. If you’d like you are welcome to bring camping chairs if you wish to sit down outside, some seated areas are provided around the food traders, and the main stage will be mostly standing

Under 12’s are free of charge but please still reserve them a ticket online. Over 12’s are the same price as an adult ticket.

Yes we love dogs! But please make sure they are well behaved and kept on a lead at all times – and please clear up after them!

No, sadly we have no room for a campsite, there are many in the local area.

No, sadly no food or drink can be taken into the event. With the exception of baby food and dietary requirements.

Under 16s will need to be accompanied by an adult. You will require a form of ID to purchase alcohol if you look under 25.

If you haven’t received your booking confirmation, the most common reason is that you have typed in your email address incorrectly on your order. All booking confirmations are sent to the Ticket Buyer’s email address.

If you are unable to log in to your Ticket Tailor account, please contact hello@christchurchmusicfesival.co.uk and we will resolve the issue as quickly as possible.

You can if you want, or you can show us your email confirmation on your phone.

Yes, so long as you keep hold of your original QR code ticket you can come and go as you please.

The following locations offer disabled parking;

Mayors Mead Christchurch BH23 1NY

Priory Christchurch BH23 1BY

There are public disabled toilets on Christchurch Quay. There are no dedicated viewing platforms, however the stage is raised and can be seen from most areas of the ground. Please be aware the event is in a field so can be uneven in places.

By attending the event you are consenting to the following terms and conditions

By attending the event you are consenting for yourselves and your children to appear in any photos and videos we use in future promotions.

We operate a no refund policy on all tickets, but will look to resolve any issues.

We will not tolerate physical or verbal abuse to our customers or staff, if you affect other customers enjoyment of the event you will be removed from the event and no refund will be given.

The line up is subject to change, with so many acts booked there are sometimes issues beyond our control.

The Organisers of Xchurch Music Festival reserve the right to refuse admission to the ticket holder, if they are intoxicated, under the influence of drugs or a safety risk to the audience.

Strictly NO illegal substances or ‘Legal Highs’ will be permitted into the site, Possession of either may lead to your ejection from the festival.

NO offensive items – no weapons, knives, petrol or substances hazardous to health (if found with these, you will be asked to leave the site).

If you look young enough to be under 25, you will be asked for ID, when purchasing alcohol. We operate the ‘Challenge 25’policy.

Lost Children, will be taken to the information trailer situated at the main entrance.

All lost property will be taken to the information trailer, situated at the main entrance to the event.

No alcohol or food is permitted to be taken into the festival.

Please Note: By purchasing a ticket to the Xchurch Music Festival, you consent to the use of your image for future advertising purposes. If you prefer to opt out of this, kindly send an email to hello@christchurchmusicfestival.co.uk and inform our on-site photographer. Your privacy matters to us, and we respect your choice.